Shipping policy

   Free tracked shipping. Standard tracked shipping is free on every order to the United States. No minimum order.

   Delivery time. Every product page shows its own delivery estimate in business days (Monday to Friday, excluding public holidays), counted from the day you order. The estimate includes order processing. Most items arrive in 2–7 business days; a few items ship from international warehouses and can take up to 15 business days, which is shown on their product page. Delivery times are estimates and may be longer during peak seasons or because of carrier delays.

   Tracking. When your order ships, we email you a tracking number. Tracking can take 24–72 hours to show updates on the carrier's website. You can also use our Track Your Order page (gymbase.store/pages/track-order).

   Multiple items. Items in one order may ship separately and arrive on different days. You will receive tracking for each package.

   Address accuracy. Please double-check your shipping address at checkout. If you need to change it, email support@gymbase.store as soon as possible. We can only change an address before the order ships.

   Delayed or lost packages. If your tracking has not updated for 10 days, or your order has not arrived 10 business days after the latest date in its delivery estimate, email support@gymbase.store or use our Contact page (gymbase.store/pages/contact). We will investigate and send a replacement or a full refund.

   Where we ship. We currently ship to the United States. More countries are coming soon.